Sparkling Clean Claim this business

Rachel Simardon Google

10 months ago

Unfortunately I have to leave a bad review. I was moving into a new home and hired this company to do a deep clean of the home. The initial girl who came out was there for almost 5 hours and when I arrived after the cleaning I realized that it looked as if nothing was done. I reached out to candy who offered to come back and do it herself. After she left and I returned it was still dirty. It’s a very small place and I’m unsure how it could have still been so dirty after 6 hours of cleaning. Fans were dusty, window sills were dirty, windows were dirty and the toilets were absolutely disgusting. The floors looked horrible and not clean. Base boosted and walls which i specifically asked to be cleaned were still dirty as well. Candy did refund me but only 1/2 of what I paid. It should’ve been fully refunded due to lack of cleanliness and again I am blown away how 5-6 hours of cleaning still left so much dirt. I hired someone else to do it and they stated it seemed as if nothing was done. This new woman I hired was there for 3 hours and cleaned it spotless. The last picture I posted is from after the floors were cleaned by the second person who came in and cleaned what they didn’t. I do not recommend using this cleaning service because it left my home nothing but “sparkling”. Look elsewhere for cleaning service. This place absolutely sucks.

Nina Murphyon Google

4 years ago

See the attached photos that I emailed (pictures of the email showing all attachments are included as well) to the owner, Candy, immediately after Stormy completed our 7 hour move out cleaning. Candy did offer to come back to the house the following morning to clean what Stormy missed, unfortunately we had to leave on military orders and could not remain in California for another day. The property manager contacted Candy to try to facilitate a recleaning, however Candy declined cooperation stating that too much time had elapsed between Stormy’s visit and the property manager’s request—even though I emailed her the very same pictures included in this review immediately after Stormy left the property. I cannot recommend this cleaning service since we have to hire someone to come clean again. Unfortunate because Candy seemed very sweet and professional when I met her.

Enid Lindon Google

a year ago

Nanette worked her butt off here. We had only lived here for 4 months but with 2 cats and 2 dogs, fur makes its way into unknown crevices. She had to roll with company policy for a first time service but time ran out. She did great cleaning with dusting and the kitchen sparkled. The floors left more to be desired as it’s mostly laminate and needed to be thoroughly mopped. She just ran out of time. For the work she did she did it well and I will more than likely call them again.

Dustin Petersonon Google

4 years ago

About a year and a half ago I hired Candy to come by a couple times a month to just take a little bit of the cleaning load off of our backs. She has been an absolutely phenomenal find! She is so kind and does excellent work! We have not only exactly the right amount of help around the house but would even consider her a great friend now. I could not recommend her more!

Rob R.on Google

7 years ago

Candy is amazing! She pays attention to details, listens to what the customer needs, is thorough, dependable, honest and very personable. You can’t go wrong hiring Candy for your cleaning needs. I highly recommend her. You’ll be glad you did!