First Class Plumbing of Florida, Inc. Claim this business

Octavia Harrison Google

5 months ago

First Class Plumbing is the most amazing, premier plumbing company in Naples. In 8 years of working with them, I've never had to call them back to fix anything. When they fix it, it's done. I'm a realtor and they've quite literally done absolutely everything you can think of, fixing pool gas heater lines, broken gas pipes, replaced toilets, fixed shower heads, even one night, I broke a toilet handle and had clients coming in that night to their brand new house on a Friday at 5:45pm. I called and Eric had it all fixed within 45 minutes! No they are not cheap. However in life, you get what you pay for, you'll pay a cheap plumber and STILL have to call someone else to fix it RIGHT. Get it fixed right the first time! I saw a review on here that said they charged $350/hour, like if you call an emergency plumber on a weekend - it's at a higher rate! Obviously ask prices before you get involved but when it comes to quality - they are FIRST CLASS!

Neil Travison Google

6 months ago

Couldn’t do the work properly then waited three months to overcharge to cover their mistakes. I was charged $800 dollars for a hose bib replacement because they had to fix their repair two times after initial replacement. I have talked to realtors about my experience and they said they have had awful experiences with them as well

Ian Ducoffon Google

8 months ago

Had them out on a Saturday because the downstairs toilet would not drain some kind of blockage they came out snaked it were able to open it up and told me that it’s not permanently fixed at an outrageous price of $1600 over $350 an hour more than my doctor charges me this company is a total rip off Spoke to Eric today he is supposedly the owner, he came out with another gentleman to fix the drain last Saturday. I tried to explain to him why I felt I was grossly overcharged. But he barely let me speak. All he did was rant and rave that he worked hard and spent time. I didn’t doubt that one bit but within 24 hours later the drain was still blocked up. He didn’t repair anything all he did was attempt to clear the drain and he overcharged us $1600. Had to stay in a hotel Sunday night because the drain wasn’t working for the toilets. Monday I had another plumbing company came out. It took them 20 minutes to find the clean out. First Class Plumbing couldn’t find it in three hours. The second plumbing company ran a camera down the drain underground. Then they ran a snake with a blade on it and cleared up a lot of the growth in the sewer pipe and gave me a full video of its condition, which was not so bad. They also offered a treatment that would coat the pipe with epoxy and guarantee it 10 to 20 more years. This First Class Plumbing guy told me he’ll be back in a month because it’s gonna block up again. That company has no idea what they’re doing and they overcharge everybody. I’ve spoken to other unsatisfied customers now that I realized I’ve been ripped off by them. If I only would’ve read reviews prior to calling them, I would’ve never called them.

Ricky Govinon Google

8 months ago

They came by in the morning for a consultation. They were very professional and found the source of the issue pretty quick, however the cost was inflated greatly because they brought 2 people for a one person job. They brought along one guy who mostly just sat there and then charged 125 dollars EXTRA just for his presence. They are definitely good at what they do, but this consultation fee is unreasonable.

Bodescu Giovannion Google

a year ago

GMC Savanna Van with tag KYF P34 #CFC056462 from this company, driving like a drunk driver on Wednesday morning in Marco Island. Driver is on FaceTime on his phone, blocking off left lane and swerving left and right! Very irresponsible driver! If this is how they do their plumbing work as well, shame on them! Should have his license suspended!